Answer:
(exposition): When the characters from the story are being introduced.
(rising action): When the story is becoming very tensed and things are about to happen in the story.
(falling action): When things start to settle down and things are getting normal.
(resolution): A happily ever after and everything should be back to normal.
So, from reading this passage above, I understood how this person is in a (shock mode) and he can't believe what is happening. This seem's like the story is becoming tensed and that this would be known to be a rising action.
A rising action is when things are starting to become hard for the story and when thing's are becoming rough and there is a problem arousing. In this case, I won't really be a problem, but a issue or a complexity is arousing.
Hope this helps you budd!
~qwerty
Explanation: