Question

A technician opens a customer’s computer and sees large amounts of accumulated dust. Which of the following is the BEST method of removing the dust from the computer?
a) Use compressed air to free the dust from the components and remove it with an ESD vacuum.
b) Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away.
c) Use a shop vacuum with enough power to ensure all dust has been removed.
d) Remove as much dust as possible by hand and use compressed air to blow the rest out.

Answer 1

Answer:

a) Use compressed air to free the dust from the components and remove it with an ESD vacuum.

Explanation:

When there is large amount of dust accumulated in the computer the best way to remove the dust is to use compressed air to free the dust and ESD vacuum to remove the dust.

So that no component gets damaged and the dust will be removed from the computer.

Hence the answer to this question is option a.