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Stolb23 [73]
3 years ago
11

Which formula is used to measure accuracy?

Computers and Technology
1 answer:
shepuryov [24]3 years ago
7 0
<span>Gross WPM – Net WPM x 100
So B</span>
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What is the preferred procedure for putting customers on hold​
vesna_86 [32]

Answer/Explanation:

Explain the reason you need to put the caller on hold.

Ask for the person's phone number, in case the conversation is cut off.

Promise to return in a minute—or your best estimate of how long the hold will last. If you think the delay will be longer than a couple of minutes, ask for a number and a time when you can call back.

If, despite your best efforts, the delay is taking longer than anticipated, check in with the caller so that he doesn't feel abandoned. Again, offer to call back, "rather than keep you holding."

When you return to the phone, apologize for the inconvenience and thank the caller for his patience.

Use the caller's name frequently to add a sense of connection.

The first step you can take when putting a caller on hold and making it a satisfying experience is a systematic one. When a caller is on hold, 60 seconds seems like an eternity, so see if you can program the phone system to play music (calming classical or jaunty jazz is best) to break this perception of an interminable wait. Aside from that, however, putting someone on hold in a professional way depends on your behavior. The golden rule to keep in mind is as follows: how would you like to be treated if you were on the other end of the line?

MAKE ME THE BRAINLIEST!!!!!!!!!!!!

8 0
3 years ago
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Which method do software testers use to isolate new code from the rest of the network during the test stage of the software deve
disa [49]

Answer:

Sandboxing.

Explanation:

SDLC or software development life cycle is a systematic approach to software development. It marks the birth and death of an application.

The application development starts from the research of the properties of the application to the design and development or implementation of the application.

After the implementation of the software, it is tested, comparing the design and the codes in the development process. The sandboxing testing process helps to isolate and test new lines of code added during the testing phase.

3 0
3 years ago
The read/write heads of a hard disk gently rest on the hard disk platters in order to read and write the data.
noname [10]
The answer is FALSE because the interior of commercial Hard disk drive is with stack of magnetic disks (platters) containing the user’s data and a rotating arm supporting the magnetic heads. The rotating arm is moved by the torque generated by a voice coil motor (VCM) mounted at one end of the arm. Data read/write operations rely on the capability of the governing unit of the HDD to maintain the magnetic read/write heads as close as possible to center of the desired track. Typically, reliability of data reading and writing is guaranteed when the head is kept within 5% of the track pitch from the track center. This means that the accuracy required for the head positioning is in the range of a few tens of nanometers.
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3 years ago
how much should an organization consider moving into the cloud before full outsourcing starts making more business sense
PIT_PIT [208]

Answer:

47

Explanation:

capital steez

8 0
3 years ago
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How to calculate 3 X (50 + 40) ÷ 5 on excel 2016
kozerog [31]

Answer:

I think this might help, don't know much of this

Explanation:

How do you calculate 3.5 increase in Excel?

How To Increase a Number By a Percentage. If want to calculate a percentage increase in Excel (i.e. increase a number by a specified percentage), this can be done by simply multiply the number by 1 + the percentage increase. - which gives the result 60.

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