Question

Describe a time when you had to work with a difficult team member. What actions did you take to resolve the situation to encourage the team ongoing progress

Answer 1

Answer and explanation:

That is a very common question in job interviews. The best thing to do is show flexibility and willingness to leave you ego behind when dealing with difficult interpersonal situations. A possible answer would be:

"I once had a colleague who was giving the group the impression that they weren't as concerned with the results as everyone else. Their attitudes, words, and actions were often counterproductive, leaving the team frustrated. I listened to the team's complaints but, when approaching that specific person, I gave them the chance to explain what was wrong. Instead of accusing them from the get-go, I expressed concern over their well-being and safety. It turned out that their behavior was linked to a personal problem. After discussing it and assuring that person they had our support, their behavior improved considerably."