It is not either of the last two options because they would both have the opposite effect on your audience then you would want them to have. So out of the first two choices, I think Using a tone of frustration when describing how difficult it is to eat with forks and spoons would help you relate to the audience the best, making your argument the most compelling. Choice B is what I would go with.
Answer:
11. Well (this could also be Of Course, Bet, Sure, etc.)
12. without
13. be
14. have
15. an
16. not
17. or
18. to
19. someone
20. save
A) civi engineers and pharmacist have different
The answer is B... also you could search the meaning