I think that the physician and the medical assistant, Meredith, have an equal part of responsibility. Meredith because you are trained and know that you should always document the correct vital signs every time and for every patient, especially blood pressure. If she was having a problem getting a correct reading, she should have asked for help from another assistant in the office or have tried another sphygmomanometer. Also she did not review Mr. Wallace's file and I assume she didn't ask what was the cause of visit.
Three tips to start a healthy relationship is trust, no controlling, and space
