Answer:
I'd say complications. It wouldn't be cause because the said conflict is already a problem. A reaction has nothing to do with the problem getting worse itself. Resolutions are when the problem is resolved. I think it would be complications, because it's making the conflict worse than it already was.
Explanation:
Answer:
How does this excerpt support the main conflict of the story?
It illustrates the challenges of understanding a new language and culture.
A, I was challenged by the customer service....
Indirect characterization is implied by the author