Answer:
b. educate
Explanation:
Based on the information provided within the question it can be said that these are all part of the educate phase of the change management continuum model. This phase focuses on providing positive information to the customers and companies in order to gain mass adoption of a product that you are providing. This focuses on gaining positive perception, adoption, and even institutionalization.
 
        
             
        
        
        
The correct answer is - A. The Ottoman empire once controlled these countries.
The Ottoman empire controlled these territories for around five centuries. During that period, the Ottomans managed to force and convince some of the population to practice their religion. The Ottomans were practicing Islam, Sunny Islam to be more specific, so some people in what are now Albania, Kosovo, and Bosnia and Herzegovina became Sunny Muslims too, mainly in order to have some benefits like avoiding or paying less tax. 
Over time, because of the higher birthrate, the Muslim population became the dominant one in these countries, so the once Catholic Albania, Orthodox Christian Kosovo, and partially Catholic partially Orthodox Christian Bosnia and Herzegovina became predominantly Muslim countries.
 
        
                    
             
        
        
        
Answer:
Health insurance.
Car insurance.
Life insurance.
Homeowners insurance.
Renters insurance.
Pet insurance.
etc..
Explanation:
I dont rlly know if this is what you meant.. So, I'm just hoping it is. :)