Question

When John began helping his favorite uncle Burton with his finances, he discovered his uncle was still renting a rotary-dial telephone from the phone company. Uncle Burton had paid thousands of dollars in rental fees over the previous forty years. Uncle Burton is a __________ in the diffusion of innovation process for telephones.
a. early adopter
b. innovator
c. late majority
d. laggard
e. early majority

Answer 1

Uncle Burton is a laggard in the diffusion of innovation process for telephones.

Answer: Option D

Explanation:

Laggard is the group of people who lack the up to date information in any context. As in the question above, uncle Burton is not updated about the availability of the new technology phones.

He is still renting the rotary-dial telephone although there are many other new tech phones in the market. So he is a laggard in the process of using the innovative new technologies.