D is not your answer. Someone who is bitter and exhausted has learned something that made them bitter and exhausted. They have changed.
C is not your answer. We have a hook here. We're drawn in to find out why she is different. That's not a flat character.
A is not your answer. These twins have a conflict. It is a natural way to develop a story.
B as charming as he sounds, his charm and wit lead us nowhere. He is a foil for the main character. Our pleasure in him is only momentary. B is the answer.
Look at THOSE cool looking shoes!
THOSE boxes look heavy.
Are you sure THOSE are the right boxes?
Descriptive language usually includes sensory information