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Nesterboy [21]
3 years ago
8

Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its custome

r-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
Business
1 answer:
IrinaK [193]3 years ago
7 0

Answer:

standard set by the company and those delivered by the employees.

Explanation:

Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.

Gap model of service quality comprises of finding out the gaps and then working over it.

In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.

This gap was filled by the company by providing proper training ,skills and resources to the customers.

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Assume that the reserve requirement is 10%. All other things being equal, will the money supply expand MORE if the Fed buys $1,0
Strike441 [17]

Solution:

The reserve ratio is 10%.

Money multiplier = \frac{1}{reserve requirement } = \frac{1}{0.10}  = 10.

So, the money multiplier increases by 10.

Money supply = amount x money multiplier = 1,000 x 10 = 10000

Therefore, because any certain items are equivalent, the rise in the currency supply is 10000 dollars.

When the FED sells 1,000 million worth of debt, this would further increase the monetary market, as the investments are fresh funds and the income from the bank is now used in the money supply.

8 0
3 years ago
Al Miler, owner of Al's Garage, estimates that he will need $29,000 for new equipment in 15
Lynna [10]

Answer:

The answer is option A). $6,710.60

Explanation:

The total amount Al miler will need to invest at the beginning to have the money in 15 years is known as the principal amount.

The formula for calculating the total amount after 15 years with interest compounded semiannually is as follows;

A = P (1 + r/n) (nt)

where;

A = the future value of the initial investment

P = initial investment amount/principal amount

r = the annual interest rate

n = the number of times that interest is compounded per unit t

t = the time the money is invested for

In our case;

A=$29,000

P=p

r=10/100=0.1

n=interest is compounded semiannually which is twice a year=2

t=15 years

Replacing values in the formula;

29,000=p(1+0.1/2)^(2×15)

29,000=p(1+0.05)^30

29,000=4.322 p

p=29,000/4.322

p=$6,710

Al must invest $6,710 for him to have enough money for the new equipment in 15 years

5 0
3 years ago
Donovan's would like to increase its internal rate of growth. Decreasing which one of the following will help the firm achieve i
IgorC [24]

Answer:

D) Dividend payout ratio

Explanation:

Internal Growth Rate of a firm is the maximum growth rate at which the firm can grow without involving external financing i.e. without assuming additional debt or equity infusion in the firm. At this level of growth the cash available from the operations can be used to fund the company.

It is calculated using the formula

IGR= ROA* b / (1-ROA * b)

where

IGR is the Internal Growth Rate

ROA is return on assets

b is the retention ratio or (1-dividend payout ratio)

To answer the question we look at each option

If ROA (Return on Asset) is decreased the numerator decreases and denominator increases in equation (1) and thus the Internal growth rate decreases, so ROA is not the answer

If Net Income is reduced the Return on Assets also falls thus as in the above case Internal growth Rate decreases

If retention ratio is reduced the numerator decreases and denominator increase leading to a fall in IGR

If dividend payout ratio is decreased the retention ratio increases leading to the increase in numerator and decrease in denomonator leading to an increase in the IGR. Thus Decreasing the dividend payout ratio will increase the IGR.

If Return on Equity is reduced i.e. indirectly Net Income is reduced for the same equity the similar effect as in part for Net Income and thus reduces the IGR.

So decreasing dividend payout ratio increases the interna growth rate of a firm

3 0
3 years ago
What market structure predominantly uses product differentiation to attract consumers?
son4ous [18]
 monopolistic competition, if you are asking a question from plato
6 0
3 years ago
Read 2 more answers
Paul recently graduated from college and joined an information technology firm. When he starts work, Paul is taken aback by the
valina [46]

Answer:

entry shock                        

Explanation:

In simple words, entry shock refers to the stage in an individuals professional career where he or she might feel confused about his or her work and get concerned with their future. There could be many reasons behind such a scenario.

Some of which is lack of understanding of the practical aspects of the knowledge to be performed, lacking adjustment in the work environment etc. Thus, from the above we can conclude that the given case illustrates entry shock.

8 0
4 years ago
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