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Nesterboy [21]
3 years ago
8

Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its custome

r-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
Business
1 answer:
IrinaK [193]3 years ago
7 0

Answer:

standard set by the company and those delivered by the employees.

Explanation:

Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.

Gap model of service quality comprises of finding out the gaps and then working over it.

In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.

This gap was filled by the company by providing proper training ,skills and resources to the customers.

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n a recent year's financial statements, home depot reported the following results. sales $ 95 billion net income 8 billion avera
faltersainse [42]

The  home depot's return on assets is 19.05%

The home depot's return on assets is 8.05% better than the 11% return of lowe's

What is return on assets?

The return on  on assets means the net income of Home Depot as percentage of the average total assets, in other words, the return on assets is the net income divided average total assets , not sales revenue, which is applicable to profit margin

return on assets=net income/average total assets

net income=8 billion

average total assets=42 billion

return on assets=8 billion/42 billion

return on assets=19.05%

difference in return on assets=19.05%-11

difference in return on assets=8.05%

The home depot's return on assets is 8.05% better than the 11% return of lowe's

Find out more about return on assets on:brainly.com/question/23554298

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3 0
1 year ago
Morganton Company makes one product and it provided the following information to help prepare the master budget for its four mon
Ipatiy [6.2K]

Answer:

Morganton Company

1. Budgeting increases effective financial management while ensuring proper allocation of scarce resources.  It encourages planning for the future as well as improved business decisions.  It helps management to identify problems before they occur and to develop strategies for solving any problems that may arise.  With budgeting, the organization is in a better position to monitor its overall performance and ensure the achievement of its goals and objectives.  Finally, budgeting increases the motivation to achieve goals for both the management and individual employees.

2. The budgeted sales for July are $10,000.

3. The expected cash collections for July are $9,040.

4. The accounts receivable balance at the end of July are $6,000.

5. According to the production budget, the units produced in July are 1,040 units.

Explanation:

a) Data and Calculations:

Budgeted selling price per unit = $70

                                      June      July       August    September  

Budgeted unit sales     8,400   10,000    12,000       13,000

Cash Collections:

40% month of sale      3,360     4,000      4,800        5,200

60% month following                5,040      6,000        7,200

Total cash collections 3,360     9,040    10,800       12,400

Production costs:

                                      June      July    August    September

Ending Inventory        2,000     2,400     2,600

Cost of goods sold     8,400   10,000    12,000       13,000

Goods available        10,400   12,400    14,600

Beginning Inventory   1,680    2,000      2,400         2,600

Production costs        8,720   10,400    12,200

Unit cost of materials $10         $10          $10   ($2 * 5)

Units produced            872      1,040      1,220

Accounts receivable balance at July end:

June credit sales      $8,400

June cash collection  3,360

July 1 Beginning bal.  5,040

July credit sales       10,000

Cash collections       9,040

Ending balance        6,000

4 0
2 years ago
Keenan owns a retail store. He often receives payments from some of his manufacturers to ensure their products are placed in the
Serjik [45]

Answer: Slotting allowances

Explanation:

 The slotting allowances is the term which is used to charge by the manufacturers for the specific products and the services ion the market. It is also known as the slotting fee and the charged allowances is specifically varies or depend upon the specific products and the different marketing conditions.

According to the given question, the slotting allowances is refers as the payment that is made by the producers for ensuring their goods and the services best place.  

 Therefore, Slotting allowances is the correct answer.          

3 0
2 years ago
Life is good® developed the "Good Karma" line of environmentally friendly 100% organic cotton apparel. The production of the Goo
stellarik [79]

Answer:

I believe the answer is A.

Hope this helps! (づ ̄3 ̄)づ╭❤~

Explanation:

"Societal marketing is a marketing concept that holds that a company should make marketing decisions not only by considering consumers' wants, the company's requirements, but also society's long-term interests."

7 0
2 years ago
Roberta’s brokerage account contains 10 stocks. She has held five of those stocks for over two years, and she purchased the othe
Elena L [17]

Answer: b

Explanation: took the test

3 0
2 years ago
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