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Nesterboy [21]
3 years ago
8

Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its custome

r-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
Business
1 answer:
IrinaK [193]3 years ago
7 0

Answer:

standard set by the company and those delivered by the employees.

Explanation:

Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.

Gap model of service quality comprises of finding out the gaps and then working over it.

In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.

This gap was filled by the company by providing proper training ,skills and resources to the customers.

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When a company strives to achieve lower overall costs than rivals and appeals to a broad spectrum of customers, it pursues Multi
dybincka [34]

Answer:

an overall low-cost provider strategy.

Explanation:

Competitive advantage can be defined as conditions, factors or circumstances that allow a business firm (organization) to manufacture finished goods or services better and perhaps cheaper than other (rival) firms in the same industry. Thus, it's responsible for putting a business firm in a superior or more favorable position than rival firms.

This ultimately implies that, a competitive advantage has a significant impact on a business because it increases its level of sales, revenue generation and profit margin when compared to rival firms in the same industry.

A overall low-cost provider strategy is a strategic business model that's typically focused on a broad customer base (segment) while still making profit by providing low-cost goods and services to the customers, as well as underpricing rivals in the same industry.

This ultimately implies that, it is a business strategy that involves lowering the price of goods and services in order to stimulate demand, generate more revenue, draw more customers and gain a competitive advantage over competitors or rivals in the same industry.

Hence, when a company strives to achieve lower overall costs than its rivals in the same industry and appeals to a broad spectrum of customers, it is considered to pursue an overall low-cost provider strategy.

6 0
3 years ago
Heather is sixteen but looks much older. she goes into a jewelry store and buys a diamond bracelet with the money she has been s
brilliants [131]
D is the right answer I suppose
6 0
3 years ago
An open market operation is the purchase or sale of _____ - _____ - by the _____ in the open market.
Natali5045456 [20]

<u>An open market operation is the purchase or sale of </u><u>government securities </u><u>by the </u><u>Federal Reserve System</u><u>  in the open market.</u>

What are open market operations?

  • The Federal Reserve uses open marketplace operations (OMOs), that are important banks' purchases and income of securities at the open marketplace, as a key device for wearing out financial policy.
  • The Federal Open Market Committee establishes the short-time period intention for open marketplace operations (FOMC).

What is an open marketplace purchase?

  • The buying or promoting of stocks in a agency through insiders is called an open-marketplace transaction.
  • An insider should report the important office work with the SEC earlier than carrying out an open-marketplace transaction which will follow insider buying and selling regulations.

Learn more about open market operations

brainly.com/question/16260032

#SPJ4

4 0
1 year ago
Why is interest typically paid on a loan? A. to compensate the borrower for borrowing from a specific lender B. to ensure that p
Svet_ta [14]

Answer:

The correct answer is option D.

Explanation:

An interest rate is an amount charged by a lender on the use of assets. It is expressed as a percentage of the principal. The interest rate is the return on lending for a lender and the cost of borrowing for the borrower.  

Interest is typically paid on a loan to compensate for the opportunity cost of lending money. A lender could invest the money instead of lending and get a higher return from it.  

To compensate for not using the money for an alternative purpose or for temporarily making do without the money that was lent, the borrower pays a certain percentage of principal to the lender.

4 0
3 years ago
A company has inventory that cost $50,000. Its scrap value is $65,000. The inventory could be sold for $150,000 if manufactured
Lemur [1.5K]

Answer:

It is more profitable to continue processing.

Explanation:

Giving the following information:

A company has inventory that cost $50,000. Its scrap value is $65,000. The inventory could be sold for $150,000 if manufactured further at an additional cost of $80,000.

Sell for scrap= 65,000 - 50,000= 15,000

Continue processing= 150,000 - 80,000 - 50,000= 20,000

7 0
3 years ago
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