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Nesterboy [21]
3 years ago
8

Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its custome

r-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
Business
1 answer:
IrinaK [193]3 years ago
7 0

Answer:

standard set by the company and those delivered by the employees.

Explanation:

Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.

Gap model of service quality comprises of finding out the gaps and then working over it.

In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.

This gap was filled by the company by providing proper training ,skills and resources to the customers.

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Define nongovernment organizations
arlik [135]

Answer:

-UNICEF Việt Nam – Quỹ Nhi đồng Liên Hiệp Quốc

– UNFPA – Quỹ Dân số Liên Hợp Quốc

– UNIDO – Tổ chức Phát triển Công nghiệp Liên Hiệp Quốc

– Aide et Action International

– IntraHealth International

– The Asia Foundation

Explanation:

Tổ chức phi chính phủ phủ là tổ chức quốc tế trong đó các thành viên tham gia không phải là chính phủ, tổ chức phi chính phủ được thành lập một cách tự nguyện, hợp pháp không vì lợi nhuận, thúc đẩy sự phát triển trong công nghệ, khoa học kỹ thuật…

7 0
3 years ago
Prepare a bank reconciliation as of October 31 from the following information:
kakasveta [241]

Answer:

              Bank Reconciliation Statement as of October 31

Particulars                       Amount    Particulars                     Amount

Balance as per bank          $350      Balance as per books    $806

Add: Late deposit               $433      Less: Returned checks   $80

Less: Outstanding check    $66       Less: Error recordings    $9

          ($24+$42)                                           ($65-$56)

Reconciled Balance           $717        Reconciled Balance       $717

3 0
3 years ago
What impact did the rise of the middle class in the late nineteenth century have on the demand for consumer goods?
RoseWind [281]

Answer:

The middle class created a high and sustained demand  for consumer goods

Explanation:

Before the advent of the industrial revolution, the social stratification of society is such that either you are in the lower class of the poor or you are  part of the rich in the upper class. The industrial revolution of late 18th and early 19th centuries saw the springing up from the lower class a new set of wealthy and educated individuals which were later termed the middle class

This reach men and women are able to buy goods needed to satisfy their newly found social status which boost demand for new and quality goods produced as a result of industrial revolution.

7 0
3 years ago
You accept a new job with a starting salary of $53,000. You receive a 4% raise at the start of your second year, a 5.5% raise at
vredina [299]

Answer:

a. Salary for the second year:

Salary is to increase by 4% in second year.

= 53,000 * (1 + 4%)

= $55,120

b. Third year salary:

Second year salary will increase by 5.5%

= 55,120 * (1 + 5.5%)

= $58,151.60

c. Fourth year salary:

Third year salary to increase by 11.1%

= 58,151.60 * (1 + 11.1%)

= $64,606.43

8 0
3 years ago
Procter & gamble is well known for its use of __________ branding because every product in p&g's portfolio has a differe
taurus [48]

Answer:

Individual branding

Explanation:

Procter & gamble is well known for its use of individual branding because every product in p&g's portfolio has a different brand name.

Individual branding can be defined as a market strategy in which every products sold by a firm has its own unique brand name. Individual branding can also be called "multibranding", "individual product branding", and "flanker brand".

Firms utilizes individual branding strategy in order to target different market segment. Individual branding helps to protect the other products produced by a company if one of them fails.

Each brand produced has a unique identity and name even though they are produced by the same firm. This allows the firm to to separate the image and reputation of each product and fix a different price for each product.

8 0
3 years ago
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