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Nesterboy [21]
3 years ago
8

Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its custome

r-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
Business
1 answer:
IrinaK [193]3 years ago
7 0

Answer:

standard set by the company and those delivered by the employees.

Explanation:

Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.

Gap model of service quality comprises of finding out the gaps and then working over it.

In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.

This gap was filled by the company by providing proper training ,skills and resources to the customers.

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A decade after world war i ended, a significant event occurred that caused consumer sales resistance, corporate budget cutting a
natta225 [31]
The Great Depression
6 0
3 years ago
Consider an offer to supply 5 paintings per year to an art gallery in Rome for the next five years. The contract is exclusive, m
IceJOKER [234]

Answer:

I will accept the offer if the price per painting is $56,312.41 or higher.

Explanation:

We will calculate the present value of the other option which is, selling our painting as a freelancer.

C \times \frac{1-(1+r)^{-time} }{rate} = PV\\

C 315,000.00

time 5

rate 0.2

315000 \times \frac{1-(1+0.2)^{-5} }{0.2} = PV\\

PV $942,042.8241

Now, we subtract the signing bonus of 100,000

942,042.83 - 100,000 = 842,042.83

And solve for the annual proceeds from the painting we need to equalize the opportunity cost:

PV \div \frac{1-(1+r)^{-time} }{rate} = C\\

PV 842,042.83

time 5

rate 0.2

842042.83 \div \frac{1-(1+0.2)^{-5} }{0.2} = C\\

C  $ 281,562.03

Now, we divide by the 5 painting per year:

$281,562.03 per year / 5 painting per year = $56,312.41

3 0
3 years ago
How does international employement helps in improving economic conditions of the country​
forsale [732]

Explanation:

Country can get lots of foreign currency as the remittance which can be used to establish industries in the country. Such industries provide job opportunities in the country.

People who go overseas to work can learn different skills and technologies which can be beneficial for the development of our own country.

7 0
2 years ago
Mccrone Corporation has provided the following data for its two most recent years of operation: Selling price per unit $ 59 Manu
Karolina [17]

Answer:

$172,000

Explanation:

The solution of net operating income (loss) under variable costing in Year 1 is provided below:-

To find out the net operating income (loss) first we need to follow some steps which are as follows:-

Step 1

Total unit product cost = Direct material + Direct Labor + Variable manufacturing overhead

= $11 + $6 + $4

= $21

Step 2

Gross contribution margin = Sales - (Beginning inventory + variable cost of goods manufactured + Variable cost of goods available for sale - Ending inventory)

= ($59 × 10,000) - ( 0 + ($21 × 11,000) - ($21 × 1000)

= $590,000 - (0 + $231,000 - $21,000)

= $590,000 - $210,000

= $380,000

and finally

Net Operating income = Gross contribution margin - Variable selling and administrative expenses - Manufacturing - Selling and administrative expenses

= $380,000 - (10,000 × $4) - $88,000 - $80,000

= $380,000 - $40,000 - $88,000 - $80,000

= $172,000

To reach  we simply put the values into formula.

5 0
3 years ago
General mills actively researches people who​ don't buy their products to find out why they are not adopters. this practice is m
Margaret [11]

Answer:

The answer is idea generation.

Explanation:

Idea generation refers to the process of creating and developing ideas. During this process, General Mills would come up with ideas and test whether this product would interest people to buy it. At this step as well General Mills can explore why previous products did not succeed and strive to counter these obstacles in the future product.

8 0
3 years ago
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