1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Nesterboy [21]
3 years ago
8

Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its custome

r-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
Business
1 answer:
IrinaK [193]3 years ago
7 0

Answer:

standard set by the company and those delivered by the employees.

Explanation:

Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.

Gap model of service quality comprises of finding out the gaps and then working over it.

In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.

This gap was filled by the company by providing proper training ,skills and resources to the customers.

You might be interested in
The cooperative organization of work into specialized tasks and roles is the?
hoa [83]

The cooperative organization of work into specialized tasks and roles is the Division of labor.

Division of labor, division of work process into multiple tasks. Each task is performed by a different person or group of people. This is most commonly applied to mass production systems and is one of the basic organizing principles of assembly lines.

The division of labor increases production and efficiency by dividing the individual tasks of creating objects among different people. This simplifies the work that each person has to do.

The division of labor increases productivity, which also means that it is cheaper to produce goods. This in turn leads to cheaper products. If you divide it into five people who specialize in work, it will be faster and more efficient. In return, the number of product .

Learn more about division of labor here: brainly.com/question/24415527

#SPJ4

7 0
2 years ago
How much is the sales tax on $19.50 worth of goods if the tax rate is 7%? $2.79 $0.14 $1.37 $0.28
exis [7]

Answer:

1.37

Explanation:

=19.50x7

=$1.365

=$1.37

4 0
2 years ago
The future earnings, dividends, and common stock price of Carpetto Technologies Inc. are expected to grow 7% per year. Carpetto'
bearhunter [10]

Answer:

14.05%

Explanation:

Given that,

Beta = 1.3

Risk-free rate (Rf) = 9.5%

Return on the Market (RM) = 13%

According to CAPM approach:

Cost of common equity (RE):

= [Rf + β (RM – Rf)]

= [9.5% + 1.3 (13% - 9.5%)]

= [9.5% + 1.3 (3.5%)]

= [0.095 + 1.3 (0.035)]

= [0.095 + 0.0455]

= 0.1405

= 14.05%

Therefore, the firm's cost of common equity is 14.05%.

8 0
3 years ago
Is coke and pepsi a duopoly
Nookie1986 [14]

Answer:

Rivalry between Coca-Cola and PepsiCo is not a form of warfare: it is a competitive oligopoly. We might even say it’s a duopoly because the two firms control almost the entire market for soda-flavoured colas.

Explanation:

5 0
2 years ago
Identify whether each of the following transactions will take place in the factor marketLOADING... or in the product marketLOADI
Debora [2.8K]

Answer:

a. George buys a Tesla Model S.

Product market.  Demanded by household  and supplied by the firm

b. Tesla increases employment at its Fremont plant.

Factor market.  Demanded by firm  and supplied by the household

c. George works 20 hours per week at McDonald’s.

Factor market.  Demanded by firm  and supplied by the household

d. George sells the land he owns to McDonald’s so that it can build a new restaurant.

Factor market.  Demanded by firm  and supplied by the household

Explanation:

a. George buys a Tesla Model S.

The transaction took place in the product market.

The good was demanded by household

The good was supplied by the firm

b. Tesla increases employment at its Fremont plant.

The transaction took place in the factor market.

The labor was demanded by firm

The labor was supplied by the household

c. George works 20 hours per week at McDonald’s.

The transaction took place in the factor market.

The labor was demanded by firm

The labor was supplied by the household

d. George sells the land he owns to McDonald’s so that it can build a new restaurant.

The transaction took place in the factor market.

The factor of production was demanded by firm

The factor of production was supplied by the household

6 0
3 years ago
Other questions:
  • Newman Labs is considering buying equipment, which would enable the company to obtain a five-year research contract. The special
    6·2 answers
  • Consider mandy’s decision to go to college. if she goes to college, she will spend $20,000 on tuition, $10,000 on room and board
    8·1 answer
  • Buffy is engaging product users to create an exhaustive list of things that bother them when they use the product and how often
    7·1 answer
  • For a monopoly, the socially efficient level of output occurs where marginal revenue equals marginal cost. average revenue equal
    7·1 answer
  • The general journal is used to: a. post all accounting entries not posted in other individual journals. b. post all accounting e
    10·2 answers
  • This is my mom channel please subscribe​
    13·1 answer
  • jameson machinery inc. wants to release their newest equipment in the south american market before other companies in order to e
    9·1 answer
  • something people buy to protect themselves from losing a lot of money in the event something happens to them or their property i
    5·1 answer
  • A customer owns an ABC Call option. ABC declares a dividend for shareholders on record July 5th. The last day to exercise the op
    7·1 answer
  • Why does a country need to have a comparative advantage in a particular product in order to engage in trade with another country
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!