Helens because that’s who is saying this stuff
You can say that the cracks(if there are any) show that the butler has not cared for it, if that's the question, you haven't provided a picture.
You can talk about the physical damage proves that the butler was careless about it and did not treat it gently.
as extra, you can say that the kettle is a metaphor for someone else the butler had treated poorly, the physical scars on the kettle similar to that person's emotional scars.
C would be the answer here.
Punctuation will go inside of quotation marks when punctuating a quote. This sentence is also a declaration instead of a question, eliminating option B.
The answer is C:) that’s what the latins say