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zlopas [31]
2 years ago
10

The ___________ gap can be closed by getting employees to meet or exceed service standards when the service is being delivered b

y empowering service providers, providing support and incentives, and using technology where appropriate.
Social Studies
1 answer:
s344n2d4d5 [400]2 years ago
6 0

Answer:

Delivery

Explanation:

Customer service gap is a framework which can help us to understand customer satisfaction. There are five customer service gaps, they are; Delivery gap, service gap, knowledge gap, communication gap and customer gap.

DELIVERY GAP is the difference between the firm's service standards and the actual service it provides to its customers.

DELIVERY GAP can be closed by getting employees to meet or exceed service standards when the service is being delivered by empowering service providers, providing support and incentives, and using technology where appropriate.

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10 months ago
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SCORPION-xisa [38]
Some ways politicians can influence the media is bribing them.
7 0
3 years ago
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We can see that Dr. Geiser is most likely a humanistic psychologist since she <em>treats her clients equally.</em> She centers on making them <em>feel accepted and encouraged</em>, emphasizing their positive traits.

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