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r-ruslan [8.4K]
2 years ago
13

__________ fairness refers to the perceived fairness of the process with which a firm handles customer complaints

Business
1 answer:
Phantasy [73]2 years ago
6 0

Answer:

Procedural

Explanation:

Procedural fairness is a justice practice used to obtain the highest level of evidence-based confirmation. Its characteristics are consistency, ethics and precision.

It is more used in companies because it uses impartiality to forecast results, which increases the satisfaction of consumers, who feel relevant in the process.

You might be interested in
A monopolistically competitive firm has excess capacity in the long run. This means that it: Group of answer choices produces le
jarptica [38.1K]

Answer:

It means that it produces less than the output at which the average total cost is minimized

4 0
3 years ago
Item 3Item 3 Cutter Enterprises purchased equipment for $87,000 on January 1, 2018. The equipment is expected to have a five-yea
Rus_ich [418]

Answer:

$27,400 and $59,600

Explanation:

The computation of the depreciation expense and the book value using the sum of-the-years'-digits method is shown below:

Depreciation expense is

= (Purchase cost - residual value) × useful life ÷ sum of years

= ($87,000 - $4,800) × 5 years ÷ (5 + 4 + 3 + 2 + 1)

= $27,400

And, the book value is

= Purchase cost - depreciation expense

= $87,000 - $27,400

= $59,600

8 0
3 years ago
​Josiah, Inc. provides the following information for​ 2017:Net income​$350,000Market price per share of common stock​$50 per sha
AURORKA [14]

Answer:

Earnings per share for 2017 = $1.707

Explanation:

Earnings per share relates to the specific period, that how much on each individual share the earnings has been during the period.

Therefore, if there is change in number of equity shares average is taken, for that.

Equity on 1 Jan 2017 = 160,000 shares

Equity on 31 December 2017 = 250,000 shares

Average = \frac{160,000 + 250,000}{2} = 205,000

Earnings per share for 2017 = \frac{Net\ Income}{Average\ number\ of\ shares}

= \frac{350,000}{205,000} = 1.707

Earnings per share = $1.71 (Rounded off)

7 0
3 years ago
You are considering in investing one of the two options: Investment A requires a $255,000 upfront payment from you and generates
Ainat [17]

Answer:

Option (E) Never

Explanation:

NPV from Investment Project 1 = ($255,000) + $21,000 / (r)

NPV from Investment Project 2 = ($175,000) + $29,000 / (r)

The question says that find the number of years that equals the total return which means the NPV from both investments is equal:

($255,000) + $21,000 / (r) = ($175,000) + $29,000 / (r)

$21,000 / (r) - $29,000 / (r) = $255,000 - $175,000

-$8000 / r = $80,000

r = - 8000 / 80000 = -0.01 = - 10%

The negative sign shows that project A can not make a positive NPV that will be equal to that of project B and vice versa. It can also be illustrated by putting the value of r in "NPV from Investment Project 1"

NPV from Investment Project 1 = ($255,000) + 21000 / -0.01

= ($255,000) - $210,000 = ($465,000)

This shows that the company will have to make losses of $465,000 which is not possible because company will not select projects with negative NPVs.

3 0
3 years ago
McKinney Corporation had beginning retained earnings of $2,242,000 and ending retained earnings of $2,499,000. During the year t
miv72 [106K]

Answer:

Net income for the year = $257,000

Explanation:

Retained earnings for the year= Net income - dividends paid.

Since no dividends were paid, retained earnings for the year = net income for the year. At the end of each accounting period, retained earnings are reported on the balance sheet, and the retained profits for the year are added to the beginning balance of retained earnings, to give a cumulative ending balance of  $2,499,000.

therefore retained earnings for the year = ending retained earnings balance  - beginning retained earnings balance = $2,499,000.-$2,242,000= $257,000.

Net income for the year is  thus =  $257,000 since no dividends were paid.

6 0
3 years ago
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