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Amiraneli [1.4K]
4 years ago
8

What does invisible queue mean?

English
1 answer:
emmainna [20.7K]4 years ago
6 0
<span>An Invisible Queue is a call centre queue where the caller is not made aware of how they are progressing – typically in a call centre. Psychologically the different between a real life queue and a call centre queue are quite different.</span>
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