Answer:
The situation that have occurred with friendship between Jewell and Amie falls under the in-group–out-group bias, the concept actively researched under the theory of prejudice and group conflict.
Explanation:
In the beginning Jewell became friends with Amie, because she thought that they belong to the same group (<u>in-group</u>). Meanwhile, when she learned Amie was a teacher in her college she realized the belong to a different group (<u>out-group</u>).
This phenomenon is explained in particular due to <em>competition between groups</em>. Here, students and teachers compete, because each of them uses different methods of achieving goals.
For example, students cheat to get good grades, while teachers fight against cheating. By being friends with Amie (<u>the teacher</u>), Jewell (<u>the student</u>) might have become worried that she will disclose some information about how students cheat and thus <u>pose a threat against her own group</u>.
I believe that is called a consultant :)
Answer:
Lost customer research.
Explanation:
Lost Customer Research:- It is the process of analyzing,gathering and interpreting the root causes to why the group of customer or an individual customer has canceled their service using the company's product.
This research can improve the company's understanding of it's target customers and their position in the market and can also identify the service,product and performance issues and gaps.
