Question

If a Dealer Principal learns a manager has revealed the details from a dealer advisory board meeting to a competitor’s dealership, what is the appropriate response?

Answer 1

Answer: Immediately inform Nissan of the breach in confidentiality

Explanation:

A breach of confidentiality is a situation that occurs when the data or information that has been provided by a certain client to an individual in confidence is made known without the consent of the client to a third party. It should be noted that this can lead to harm to the client.

Therefore, if a Dealer Principal learns a manager has revealed the details from a dealer advisory board meeting to a competitor’s dealership, the appropriate response is to inform Nissan of the breach in confidentiality.