Answer:
Contraction cycle or Recession
Explanation:
The cyclical unemployment is due to the cycles of economy ( expantion:Grow and contraction: recession) Under these circumstances unemployment is considered normal as the economy cannot sustain itself always in an expansion cycle.
Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer:
people
Explanation:
because I know ..........................
Answer: When a firm is in a constant-cost industry, a decrease in demand will result in economic <u>losses.</u> This will cause <u>exit from</u> the industry, resulting in <u>a decrease</u> in supply over time. This long-run adjustment eventually cause the price level to <u>decrease</u> so that it eventually <u>occur at a higher level than</u> before the demand shift. There will be firms <u>fewer</u> in the industry. The long-run industry supply curve will be <u>downward shifting.</u>
Answer:
The right option is option C. Team selling
Explanation:
The scenario above shows how TransWave International using team selling
Team selling is a group of people representing the sales department and other functional areas in the firm. The idea behind the concept is that teamwork and sharing knowledge can benefit the bottom line of a firm. It is a sales strategy that involves two-plus members of an organization working together to win business.
Therefore, TransWave sending an environmental expert, a safety engineer, a legal representative to explain new regulations enacted by the U.S. Office of Pipeline Safety, and an experienced pipeline expert when it meets with a prospect is an example of how TransWave uses Team selling