Answer:
d. All of these are KEYS to professional excellence in interpersonal communication
Explanation:
Interpersonal skills are the behavior and tactics a person uses to interact with others effectively. Interpersonal skills when inculcated while communicating lead to interpersonal communication.
Interpersonal communication refers to effective communication between two individuals through verbal as well as non verbal means such as body language, gestures, facial expression etc.
It relates to communication of ideas, information, feelings as well as emotions.
Keys to professional excellence would include:
- Knowing oneself which refers to the ability to assess one's own skills and develop strategies to utilize strengths and minimize weaknesses.
- Evaluate the professional context and address the needs of audiences proactively, understanding the constraints of professionalism and to develop adequate skills.
- To step back and ponder over or reflect upon the message being conveyed and analyze it in depth.
Thus, All of the above are keys to professional excellence in interpersonal communication.
