Answer:
To clarify the speakers argument
Mass failures in public examinations: a natural disaster (Im not sure if this is the answer you were looking for but hopefully it helps :) )
After a procedur has been completed, some questions can be asked to help evaluate the results. Here are these questions:
1. Were the steps completed in order?
- This is important to ask because it may be necessary to change the order the next time the procedure is done.
2. What could be done differently in the future?
- This is important to ask because it can find problems with the procedure that was done to improve for the next one.
3. Was the expected outcome reached?
- If the expected outcome wasn't reached maybe the procedure shouldn't be repeated. Unless of course the surprise outcome was something good.
