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Steps to Business Writing
by Miranda Brookins
Business writing helps employees communicate with each other and with customers.
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Online and offline, effective business writing is an important aspect of any workplace, for business owners and employees. As a frequently used form of business communication, writing can provide information, offer detailed instructions and can even relay ideas and suggestions. Create a checklist that includes essential steps necessary to effectively write business communications so that your next business writing piece is engaging and error-free.
Identify Audience
Before you sit down to write, identify your reader. Get a clear idea of the person or persons who will read the communication you’re writing. Determine what questions they expect you to answer, what tone is appropriate, whether they are a busy executive or a loyal customer. Knowing the audience can help you select the format of your business communication.
