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gtnhenbr [62]
3 years ago
13

Does anyone know how I can fix this? I don’t know what is wrong. When I click retry it restarts my laptop and returns back to th

is. Please help!

Computers and Technology
1 answer:
V125BC [204]3 years ago
4 0

Answer:

Software Program Reinstallation

Use the following steps to reinstall factory installed software programs:

Click Start (), All Programs, Recovery Manager, and then Recovery Manager again.

Figure : Recovery Manager

Recovery Manager main screen

Under I need help immediately, click Software Program Reinstallation.

On the Software Program Reinstallation welcome screen, click Next.

Look in the Factory installed programs list for the software program you want to reinstall.

If your software program is listed, select the title.

If the program you want to reinstall is not listed, select The program is not in the list, and then click Next. Follow the instructions to reinstall the program.

Figure : Select program to reinstall

Software Program Reinstallation window

Click Next.

If you are not prompted to uninstall the program before reinstalling it, continue to the next step.

If you are prompted to uninstall the program before reinstalling it, follow these steps.

Click Start (), and then Control Panel.

Under Programs, Uninstall a program.

The Uninstall or change a program window opens.

Figure : Uninstall or change a program

Uninstall or change a program screen

Select the program you want to remove.

Click Uninstall or Uninstall/Change at the top of the program list.

Read and respond to any messages that appear while the software is being removed from your computer.

Once the program is uninstalled, resume the reinstallation from the Recovery Manager program.

When the reinstallation is complete, select Yes, and then Finish to restart the computer.

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