Question

The Web 2.0 revolution has changed the way businesses communicate with consumers and within their own organizations. Podcasts, wikis, and blogs can be used to build reputations, communicate with customers to increase visibility, and streamline internal communication processes. Businesses have embraced podcasting to broadcast repetitive information that doesn’t require . For example, some companies use podcasts to broadcast HR policies that can be accessed on demand. How can companies use wikis?a. To document internal work flows and processesb. To facilitate customer interactionc. For building professional networks

Answer 1

Answer:

The correct answer is letter "A": To document internal work flows and processes.

Explanation:

Wikis are tools companies can use to store internal information and feedback.  The information saved in wikis do not ten to be share with customers or with any other entity outside the firm. Some other Information Technology (IT) tools such as blogs are used to widespread data when necessary.