Answer:
The correct answer is E. Share of customer.
Explanation:
Customer participation reflects the way in which customers take part in the process and the degree to which they participate. It is especially important for many service processes, particularly if the contact with the customer is (or should be) high. A good starting point to increase customer participation is to make the process more visible to the customer. Allowing customers to see what normally remains hidden from their view is part of Harvey’s service design, a Canadian chain of fast food restaurants. There you can see the workers in a sanitary and orderly workplace roasting the meat, and one can choose the type of additional ingredients you want. An even bolder step is to allow customers to participate in selected backroom processes, in order to turn them into shown processes.
C, is the correct answer I believe.
Answer:
The correct answer is letter "A": The amount that would be paid today to receive a single amount at a specified date in the future.
Explanation:
The present value (PV) of a single sum tells us how much a future sum of money is worth today given a specified rate of return. This is an important financial concept based on the principle that money received in a specific time in the future is not worth as much as an equal sum received today.
Answer:
49 million impressions
Explanation:
In media gross impressions are defined as the total number of people that represented in a media schedule. When a media campaign is launched unique impressions are counted to make up gross impression.
For example on digital marketing a visit from a customer is counted as one impression by cookies. Once a new user logs in a new impression is created.
In this instance for the television program total number of impressions for one advert can be calculated as
Impression = Average persons * Number of spots (commercials)
Impression= 4 million persons * 10
Impression = 40 million
For the magazine it aims to target 3 million people with 3 full page adverts
Impression = 3million * 3
Impression = 9 million
Therefore total impression of the campaign
Gross impression= 40 million + 9 million
Gross impression= 49 million
Answer: CDCynergy and SMART
Explanation:
=> CDCynergy
Process steps in CDCynergy:
(1) Problem Statement
(2) Analyze problem
(3) Plan Intervention
(4) Develop Intervention
(5) plan Evaluation
(6) Implement Plan
=> SMART
SMART criteria
(1) Specific
(2) Measurable
(3) Assignable
(4) Relevant
(5) Time Based
