According to <em>Robin Leidner</em>, fast-food restaurants rationalize the process of providing food to customers by developing standardized scripts for employees to use when dealing with customers.
There are many advantages associated with the fact that fast-food chains develop standardized scripts for customer service, as this way, they ensure compliance and quality of processes.
Standardization in fast-food restaurants therefore ensures faster service, mechanization of processes and higher quality in food production, since production and service standards must be followed in any unit of a fast-food chain.
Learn more about standardization here:
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Answer: Supply of cocoa will fall; Demand rises; Price increases.
Explanation:
A drought is when there is little or no rainfall in a particular area. When countries that are producing cocoa experience a drought, this will lead to a reduction in the supply of cocoa as there will be lesser cocoa available for farmers to supply.
Then, due to the new study which is released demonstrating the health benefits of cocoa, this will lead to an increase in the demand for cocoa. The demand will rise and since there's increase in demand and reduction in supply, the price will rise.
Answer:
1.1%
Explanation:
Calculation to determine what the probability of the next purchase order having an error is using
an empirical probability
Using this formula
Probability=Purchase orders errors/Purchase orders filled
Let plug in the formula
Probability=1100/100000
Probability=0.011*100
Probability=1.1%
Therefore using an empirical probability the probability of the next purchase order having an error is 1.1%