Good customer service means<span> helping </span>customers nicely also<span> in a friendly manner.</span>
Several groups of American stockbrokers have been asked to predict the future of stock markets in Japan. They will be more confident than correct in their predictions.
<u>Explanation</u>:
A stockbroker is a sales agent who trade securities for their clients and earns commission on each trade. The brokers provide trading advice and tips on opening and closing prices of the stock market.
American stockbrokers will be confident in their prediction about the future stock market. A stock market or share market is a place where one can buy or sell the stocks.
If American stockbrokers are asked to predict the future of stock markets in Japan, they will be more confident than correct in their predictions.
It is called "demand characteristic".
In experiments, especially in the subject of psychology, demand characteristics alludes to an experimental artifact where members shape an elucidation of the test's motivation and consciously or subconsciously change their conduct to fit that understanding. This influences information since members begin considering causal, gullible connections, and they endeavor to make sense of it this influences study’s end data.
