Answer:
d. classify firms according to their number of customers
Explanation:
Since Dion wants to market his services to these car firms, he should consult for data that can be used to classify firms according to the customers that they have.
It has been stated clearly that people have to drive to Lubbock dallas, or Austin to get their cars serviced, so the firms can beclassified according to the number of customers.
Answer: The correct answer is b.$3,050.
Explanation: Clever Computers has a five-day workweek and pays $3,050 each week. The payment will only occur at the end of the workweek when the staff have earned the wages. However, the month ended on Thursday, meaning that the staff have only worked for four-day workweek. They have therefore earned $2,440 (4/5*$3,050) at the end of the month but that payment is not due because the 5-day workweek has not been completed. The complete journals the company would raise would be Debit Wages (overhead) $2,440, Debit Wages receivable $610 and Cr Wages payable $3,050.
When it is next month after the five-day workweek has been completed, the company would Dr Wages Payable $3,050 and Credit Cash $3,050 to make the payment.
Answer:
Call Scripting System
Explanation:
The Call Scripting System is frequently used by telemarketers among others when attending to contacts, clients or customers. The call script also referred to as the Cold Calling Script makes use of logic, correct wordings or talking points to assist an agent when dealing with a prospective customer.
These scripts are ideal because they can be integrated into telephony and Interactive Voice Response (IVR) Systems to ensure that an agent gets handy and appropriate information about a customer or client.
The Call Scripting System is widely used across call centres and Customer Satisfaction Centres. An advantage of this system is that it guarantees Consistency in customer data information that is being used to issue resolutions to clients irrespective of the agent on Customer Service Duty.
Answer:
B. Interact with customers after they have purchased the product.
Explanation:
It is the duty of the Customer services department to cater to the all customer feedbacks and requirements.
The retention of the customers and attracting new customers depends on the quality of the service provided by the customer handling.
B) It is a protection that guarantees to pay you in the event of financial losses.
