The category of behavior that Mrs.Brown is describing is immediacy.
Explanation
Immediacy is a way of communication that indicates comfort, closeness and willingness to communicate or connect with the receiver of the message. For example, in this case, immediacy is represented in Mrs.Brown behavior when she says she looks at the clients, hold their hands and sits next to them which makes them feel emotionally closer and safe with her.
It made it harder for the countries to achieve unity.
One example for this is the separate existence of Chile and Argentina - they are separate counties, because they are separated by the Andes.
Generally, natural borders, such as rivers and jungles made the political unity harder.
Answer:
Slavs
Explanation:
The Slavs are an Indo-European people whose origin lies in Eastern Europe. They became the dominant group of people in Eastern Europe shortly after the fall of the Roman Empire, although they had to share and compete for this land with other groups like the Magyars, the Baltic Peoples, and the Finno-Ugric Peoples.
The Slavs have several subgroups, essentially East Slavs: Russians, Ukrainians, Byelorussians, West Slavs: Poles, Czech, Slovaks, and South Slavs: Serbs, Bosnians, Croats, Slovenes, Montenegrins, Macedonians, and Bulgarians.
Emma could be concluded that she is experiencing a transference. It is where the feelings of the individual has been shifted or redirected to a person of which is done in a way that she does not know or an unconscious way. It could be seen above as Emma shifted her feelings of feeling devastated of her brother's death to James in which she reminds him of his brother.
Don't stress over negativity think about something positive and if that doesn't help then find someone that you could talk to. I'll let you talk to me if you want..