Answer:
Im not very sure about this one but I think the answer is that Esperanza's mother is wearing her hair in a new style.
They are seen as an outsider
Aren’t you supposed to attach an image?
Sensitivity is the right answer hope this helps
The plot of a story is as follows-
Expostion~the setting of the scene and introduction of the characters
Rising Action~ (this is the answer) all the events that lead up to the climax
Climax~this is the peak of the book, one huge event (ex: someone dies, the characters win money, etc.)
Falling Action~ this includes the events that happen as a result of the climax event, it starts to wind down the story
Resolution~ this is the ending of the story (ex: a problem is solved, the guy gets the girl, etc.)