Question

Delivering bad news within an organization might involve sharing bad news with your boss or another employee in person or in writing. Use a tactful tone and a reasons-first approach because these techniques will help preserve friendly relations. Determine whether you need to use a direct or an indirect strategy based on the anticipated reaction of your audience. Fill in the blank with the most appropriate answer. You should when personally delivering bad news within organizations.
In order to be tactful and professional when personally delivering bad news within organizations, you should ______________
a. go alone
b. prepare and rehearse
c. wait until Friday afternoon

Answer 1

Answer:

b. prepare and rehearse

Explanation:

In order to be tactful and professional when personally delivering bad news within organizations, you should prepare and rehearse. Before delivering bad news you need to make sure you have gathered all the information from both sides of the story in order to deliver the news tactfully and professionally. Once you have all the information, rehearsing your delivery will allow you to perfect it and implement a more empathetic approach. Taking a partner is also a good choice, as well as waiting for the right moment.