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ddd [48]
3 years ago
9

Oromyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation se

rvices. The management ordered an investigation to determine the reasons behind these complaints. It was then found that the employees that were hired to demonstrate and install the appliances lacked hands-on experience with the appliances they were selling. The management immediately started a training program for the employees to get them better accustomed to the appliances. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved _____.
Business
1 answer:
e-lub [12.9K]3 years ago
3 0

Answer:

customer service

Explanation:

Based on the information provided within the question it can be said that the work team improved their customer service. This is because the training program was designed for the work team to better understand the product that they are selling. This knowledge would help them provide the customer with all the information that they need as well as a one on one demonstration of how the product works and the salesperson can also answer any questions that they may be having. All of this contributes towards servicing the customers and providing them with a great experience and product.

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A company has $104,000 in outstanding accounts receivable and it uses the allowance method to account for uncollectible accounts
SpyIntel [72]

Answer:

$4,260

Explanation:

The journal entry to record the adjustment to the allowance account includes a debit to Bad Debts Expense is given below:

Estimated Uncollectible Accounts is

= $104,000 × 5%

= $5,200

Now  

Bad debt expense is

= Estimated Uncollectible accounts - credit balance in Allowance account

= $5,200 - $940

= $4,260

6 0
3 years ago
Last year, Valley Manufacturing reported sales of $800,000, net operating income of $40,000, and average operating assets of $40
Elza [17]

Answer:increase, 10%, 12%

Explanation:

7 0
3 years ago
The following information comes from the accounts of James Company: Account Title Beginning Balance Ending Balance Accounts Rece
Novosadov [1.4K]

Answer: $179,900

Explanation:

The amount of cash collected from accounts receivable will be calculated thus:

Account receivable at begining = $34700

Add: Sales on account = $182700

Less: Write-offs of uncollectible accounts = $1,800

Less: Account receivable at ending balance = $35700

Cash collected = $179,900

6 0
3 years ago
The specific techniques a hospitality and travel organization uses to divide the market is called
Alexandra [31]

Answer:

Market segmentation.

Explanation:

Been there. Done that.

8 0
3 years ago
An agent of a broker dealer has hired a sales assistant who is not registered. The sales assistant will answer the telephone, ha
Viefleur [7K]

Answer:

D. production bonus

Explanation:

With regards to the above, an unregistered person cannot be compensated with commissions or pay based on production . While the unregistered sales assistant may be compensated for hourly wage, performance bonus and annual salary; he would not be compensated for production bonus because he is not allowed to partake in the commissions, or share in any fortune of the business with the agent he works for.

A production bonus unlike performance bonus(bonus paid for doing a good job), is based on the level of commissions and other fees that are earned hence not permitted for an unregistered persons or sales assistant.

3 0
4 years ago
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