Answer: [B]: "False" .
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Answer:
Listen and Understand. First, always listen to the customer. ...
Empathize. ...
Offer a Solution. ...
Execute the Solution. ...
Follow-Up.
Answer:
Something you say but you don't really mean what your saying it is just to give the feeling of what you are saying.
Explanation:
Example ( I Am As Blind As A Bat )
Hope This Helped
