Answer:
All members of the team should work together to compose a consistent message and adapt it to the various channels.
Explanation:
Crisis management is a system that has been put in place to effectively manage any unexpected event or situation that may occur.
Crisis management is always handled by a group of people that we refer to as the crisis management team.
Steps involved in the effective management of a crisis includes:
a. Anticipate and be prepared.
b. Develop a plan and put such plan to a test .
c. Bring together your crisis management team
d. Create a system whereby you can send messages to educate and allow people to became aware of any crisis situation as well as a system whereby feedback can be sent .
Mood is the overall feeling that the details in a description add up to
