Answer:
The answer to the question is customer- initiated touch point
Explanation:
In Hank Brigman's submission a touch point is the meeting point between customers and the organization in order to share vital information,negotiate business or zeal up a transaction.
When interaction is initiated by the customer, it is known as customer-initiated touch point.This is sometimes made possible by referrals from those customers who have made use of the product in the time past or due to a brand loyalty a product or service commands among its rival products or services.
Answer:
The answer is B, both capital expenditure and dividends paid.
Explanation:
In the Statement os Cash Flow, cash provided by operating activities fails to take into account that a company must invest in a new property, plant, and equipment and must maintain dividends at current levels to satisfy investors.
Free cash flow describer the net cash provided by operating activities after adjusting for capital expenditures and dividens paid.
