Complete question:
Joe, a human resources specialist for Jersey Office Supplies Co., rides along with the furniture delivery people to observe the problems they were encountering and what activities they were required to perform. Joe was performing a:
A. personality test
B. performance appraisal
C. BARS
D. job analysis
Answer:
Joe was performing a job analysis
Explanation:
Job analyzes are a set of protocols for defining the contents for the job and the features or criteria required for the execution of the tasks. Job analytics provide employers with knowledge that helps to recognize which personnel is ideally suited to particular work.
An example of a job analysis model might list tasks or activities of the job and determine each performance level. Within this way, the role of job analysis is critical. Many companies typically take the same generic approach without details on the task description. All workers are tested in a similar set of features or characteristics presuming that they are required for all work.
Answer:
The correct answer is d. enriched.
Explanation:
The enrichment of tasks is a system that seeks to redesign jobs, increasing motivation and job satisfaction among workers. Therefore, the main objectives of the enrichment of the tasks are:
-
Increase the effectiveness of work organization.
- Provide jobs that are stimulating for the person.
The advantages achieved by implementing this system in the organization of the company are:
-
Feeling of satisfaction and motivation among workers: it breaks with the monotony and / or repetitiveness of the work.
- Workers are given a greater capacity for autonomy and responsibility in the tasks they carry out: as responsibility increases, workers may be encouraged to participate more frequently in decision-making, as well as in the solution of technical or organizational problems (proposals and suggestions).
- Better use of workers' capacities: with the new distribution of tasks, synergies may arise during collaboration between departments or even within the same.
- Improvement of personal relationships at work: greater collaboration during the performance of different tasks leads to increased communication and dialogue among all, thus achieving a better working environment.
- Greater involvement of workers: it is necessary that individuals know their role within the organization, the importance of the task they perform, as well as the results of it.
- Simplification of company structures: by redesigning jobs and their functions, a simplification of the organizational pyramid is achieved, resulting in a horizontal structure or flat organization. This allows workers to make their own decisions that report to a single manager, there is no intermediate link that limits the innovative capacity of the worker.
<span>Once the organization structure is in place, a supervisor must identify the tasks to be done, combine them into jobs, and then formalize the process through a: D. Scalar Chain
In a scalar chain, there is a clear distinction of authority between the supervisor and te employees. In this process, the employees are free to communicate to the supervisor about anything</span>
