Answer:
360 degree assessment.
Explanation:
360 degree assessment. - it is that type of assessment which include feedback from the higher official on the basis of their skills, innovation etc as a positioned of leader or manager etc.
The main purpose of this assessment is to assess the strong point and weak point of any leader on different level. it is essential for any organisation to evaluate the strong point of their employee on different level so that their strength can be use for the betterment of organisation.
Answer:
CRM means collecting information about the customer for the purpose of improving their future experience.
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance their satisfaction.
CRM means collecting information about the customer for the purpose of improving their future experience.
Answer:
CLV = [(GC * r) / (1 + i - r)] - AC]
Explanation:
CLV is the customer lifetime value which is the calculation of net profit during the tenure of relationship with the clients and customers.
The formula for CLV calculation is :
CLV = [(GC * r) / (1 + i - r)] - AC]
Where,
GC is annual gross contribution,
r is retention rate of customers
i is discount rate
AC is Acquisition cost
Answer:
a. involve a high degree of trust and confidence.
Explanation:
A fiduciary relationship exist when an individual places responsibilities on the other party, to help him carry out duties or act for the benefit of the party. It is otherwise called a confidential relationship and it requires special trust, confidence and reliance.
The to this question is A
