Question

A help desk with 8 employees takes up to 200 calls per hour. If every employee works 8 hours per day, how many phone calls can each person take in his or her work day?

Answer 1

1 hour   -   200 calls    |multiply  8
8 hours  -  1600 calls

There are 8 employees  so every employee take  1600 : 8 = 200 phone calls daily