Answer: Starr Carter, a sixteen-year-old black girl, attends a party in her neighborhood, Garden Heights. Starr goes with Kenya, a friend with whom she shares an older half-brother, Seven. Ever since attending Williamson Prep, a primarily white school, Starr feels out of place in the Garden Heights social scene. When Kenya goes off with other friends, Starr runs into her childhood best friend, Khalil Harris, whom she hasn’t seen in a long time. Gunshots from a gang fight interrupt the party, and Khalil offers to take Starr home. While Khalil drives, he explains rapper Tupac Shakur’s idea that “Thug Life” stands for “The Hate U Give Little Infants F---- Everybody.” Soon after, a white police officer with the badge number one-fifteen pulls them over. Khalil questions the motivation for the stop, and One-Fifteen orders him out of the car and searches him. One-Fifteen commands Khalil not to move, and returns to his car. Khalil opens the door to check on Starr. One-Fifteen fatally shoots Khalil.
It corresponds to Post-Purchase Evaluation. At This point the person who acquired the product can use it and evaluate it to check if it meets the expectations. If not, after identifying the reason of dissatisfaction, the customer could proceed to make a return.
