Connections and summarizing are the correct words.
I would say 'A' Incredulous.
Hope i helped!
These strategies are all ineffective when dealing with interpersonal conflict. Avoiding it will not solve the conflict. In fact, it can make it grow even larger. Competing with one another is also a strategy that might damage your attempts at reconciliation. Finally, compromising your viewpoint, attitudes and behaviour is ineffective because it takes away the opportunity of exchanging ideas and points of view.