Question

Nordstrom, an upscale department store, has a well-known reputation for going the extra mile to serve its customers. This reputation for excellent customer service will most likely result in _______.

Answer 1

Answer:

a sustainable competitive advantage

Explanation:

A sustainable competitive advantage -

It refers to the practice which the company need to inculcate , in order to sustain in the upcoming global market , is referred to as a sustainable competitive advantage .

The company need to have a good reputation along with good services for each of his customer , so that everyone enjoys the service without any discrimination , and this practice help the company to grow flourish in future .

Hence , from the given scenario of the question ,

The correct term is a sustainable competitive advantage .