<u>Students who don't study don't do well in school. I am a student. Therefore, I don't do well in school. </u>--> hasty generalization
<u>The torrential downfall was light this afternoon</u> --> understatement
<u>Uniforms are the leading cause of stripping students of their individuality. I don't understand why students in high school are forced to start their day so early.</u> --> straw man
<u>Parents are unreasonably strict when it comes to curfews, After all, they can't possibly remember what it's like to be a teenager. </u>--> ad hominem
Hope this helps!
Answer:
Controversial means something or someone that cause people to get upset or argue. For example if someone says your opnion is controversial then it means that it might cause people to get upset and stuff.
Answer:
A clear statement of the desired action
Explanation:
A claim letter, often referred to as a letter of complaint, is a type of persuasive letter sent by a customer to a business or agency to report an issue with a product or service in order to seek the correction of the said issue. When the remedy is obvious, a claim letter usually opens with a statement of the desired action (e.g. refund, replacement). When the situation is not as clear, a paragraph explaining the problem first should be included.
In the given case, the remedy is obvious, so the opening for a claim letter would be: <em>Please send me a full refund for the Stratus Balance Ball I recently purchased on your website. </em>