Exhibition
Make sure you can expose all your ideas without being interrupted. Keep yourself restricted to the important/essential things (secure yourself to the key points and
explain what the meaning of this conflict has for you, rather than blaming or just
to react to the other; you can illustrate with specific events). Avoid generalizations (expressions like "Always" and "Never").
- Respect the other (do not ridicule, do not use sarcasm, do not lie down or use
inappropriate comments).
Listen to the other
- Since conflict involves two people, it is also important that you listen to another person.
- Do not interrupt the other person, let him state his point of view.
- Focus your attention on what the other is saying at that moment and do not think about the
possible answers you can give.
Solutions search
- Proposes the solutions that you think can solve the problem.
- Let the other one also suggest solutions
