Answer:by shocking the reader with Olivia’s refusal of Duke Orsino’s affection.
Explanation:
 
        
             
        
        
        
The author of the text that contains this quote appeals to the reader's sense of logic by quoting an authority/expert on the matter. Taking into consideration that expert's opinions, in argument, are as close to a fact as you can get without actually using a fact, this shows us how your best answer here is option B.
        
                    
             
        
        
        
I would say that it means that people were fearful from something behind them, and some people were lost, it was cruel and scary but at the same it was beautiful that would make you lose all faith then get it all back again.
        
             
        
        
        
I think it’s A but not sure