1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Neko [114]
3 years ago
10

USA Airlines uses the following performance measures. Classify each of the performance measures below into the most likely balan

ced scorecard perspective it relates to. Label your answers using
C (customer),
P (internal process),
I (innovation and growth), or
F (financial).
1. Cash flow from operations
2. Number of reports of mishandled or lost baggage
3. Percentage of on-time departures
4. On-time flight percentage
5. Percentage of ground crew trained
6. Return on investment
7. Market value
8. Accidents or safety incidents per mile flown
9. Customer complaints
10. Flight attendant training sessions attended
11. Time airplane is on ground between flights
12. Airplane miles per gallon of fuel
13. Revenue per seat
14. Cost of leasing airplanes
Business
1 answer:
n200080 [17]3 years ago
5 0

Answer:

1. Cash flow from operations: F (financial).

2. Number of reports of mishandled or lost baggage: C (customer).

3. Percentage of on-time departures: C (customer).

4. On-time flight percentage: C (customer).

5. Percentage of ground crew trained: I (innovation and growth).

6. Return on investment: F (financial).

7. Market value: F (financial).

8. Accidents or safety incidents per mile flown: P (internal process).

9. Customer complaints: C (customer).

10. Flight attendant training sessions attended: I (innovation and growth).

11. Time airplane is on ground between flights: P (internal process).

12. Airplane miles per gallon of fuel: P (internal process).

13. Revenue per seat: F (financial).

14.Cost of leasing airplanes: F (financial).

Explanation:

The performance measures associated with an airline (USA) business are;

1. Customer (C): this includes all the passengers or clients who have done business with the airline company in the past or in the future. It gives full details about everything pertaining to the clients or customers.

2. Financial (F): this is a measure of all the revenues and expenses associated with the successful running of the airline business.

3. Innovation and growth (I): this is a measure of the manpower or labor, equipments, welfare and training used to ensure the business continues to run smoothly, effectively and efficiently.

4. Internal process (P): it involves all of the strategic decisions, policies, rules and regulations formulated by the executive management in order to enhance the smooth operations of the airline business.

You might be interested in
Gaining knowledge and skills is an
34kurt
Interpretation is correct answer
8 0
3 years ago
Which school faculty member should you talk to about enrolling in an AP<br> course?
gregori [183]

Answer: The guidance counselor

Explanation:

Social worker is someone who helps people cope with the challenges tahtnthwy face in their lives. Social workers work with people who have addiction issues, people with disabilities, children etc.

A paraprofessional refers to someone who's specially trained to support students in school. Such oeeosn can be a teaching assistant, special education paraprofessional etc.

A registrar is the keeper of records in an educational institution whinis charged with the responsibility of registering students, and keeping their academic records.

The guidance counselor is a professional who provides career, academic, and social-emotional competencies to the students in a schoool through counseling. Such person is the faculty member smtaht you should talk to about enrolling in an AP.

course?

3 0
3 years ago
f interest rate parity (IRP) exists, then triangular arbitrage will not be possible. A. true. B. false.
Levart [38]

Answer:

A. True

Explanation:

Arbitrage refers to a situation wherein a gain is made owing to price discrepancy or unevenness in two markets. The rule for arbitrage is to buy from the markets where price is less and sell in the markets where price is higher.

Triangular arbitrage occurs wherein 3 different currencies are involved and the exchange rates are not uniform i.e a discrepancy exists and interest rate parity does not hold true.

Interest rate parity refers to the concept wherein the disparity between two currency exchange rates is adjusted by the respective interest rates of the two countries. When interest rate parity exists, no arbitrage is possible as markets are fairly priced.

3 0
3 years ago
What role did patents play in the work of inventors such as Thomas Edison? Patents protected inventors and let them profit from
umka21 [38]

<em>Patents protected inventors and let them profit from their inventions</em>

<em>~Luis~</em>

5 0
3 years ago
When are product costs included on the income statement?
ioda

Answer:

The correct answer is D. When the product is sold and delivered to a customer.

Explanation:

It is recognized at the time of the sale, because the company receives an income as a result of the recovery of its cost plus the established profit margin. When the sale has not been made, it remains within the product inventories until the sale occurs and becomes an operational income.

4 0
2 years ago
Other questions:
  • Sherrod, Inc., reported a pretax accounting income of $76 million for 2011. The following information relates to differences bet
    5·1 answer
  • The pursuit of an activity for an outcome that is separate from the person is called
    6·1 answer
  • Larry Nelson holds 1,000 shares of General Electric (GE) common stock. As a stockholder, he has the right to be involved in the
    12·1 answer
  • In the 1970’s the Ford Motor Company sold its subcompact Pinto model with known design defects. In particular, the gas tank’s de
    8·1 answer
  • Match each type of tax with an example of its use.
    7·1 answer
  • Milden Company is a merchandiser that plans to sell 27,000 units during the next quarter at a selling price of $53 per unit. The
    7·1 answer
  • Harper Company lends Hewell Company $14,400 on March 1, accepting a four-month, 6% interest note. Harper Company prepares financ
    5·1 answer
  • g On November 1, 2020, 5M Corporation entered into a purchase contract (not subject to revision or cancellation) to purchase 750
    6·1 answer
  • Which of the following would normally fall under general education requirements at a college?
    14·1 answer
  • Burich Company reported short-term borrowings of $4.00 million, long-term borrowings of $6.95 million, repayments of long-term b
    5·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!