Question

The _______ or shop owner initiates the repair order.        A. service manager   B. customer   C. foreman   D. service consultant

Answer 1

A the service manager

Answer 2

The "service manager" or shop owner initiates the repair order.

The Service Manager has overall responsibility for characterizing the administration, guaranteeing administrations meet the business require and are conveyed as per concurred business prerequisites, and dealing with the administration lifecycle – regularly related to a Service Team.  

The Service Manager meets frequently with the Service Team - at any rate at whatever point significant changes to benefit levels are proposed, or yearly.