The answer is d desperation
For the answer to the question above, the commercial team was divided into two departments which are purchasing and sales.
This traditional back office and front office split are common among traditional companies. He referred to it as the left hand who was selling the fish didn't know what the right hand was catching and it results in operational suffering. The sales department would sell fish that Caladero didn't catch or would fail to sell the catch. The result was disappointed customers, unsold fish, and error in orders.
Zaroff values human life differently than most people. Without human life, he wouldn't have his ultimate prey to hunt. But that is the extent of the value that Zaroff places on human life. To Zaroff, a human isn't that much different than any other animal species that he hunts. Zaroff states that the one thing that humans possess that no other animal does is the ability to reason.
Hope this helps.