Question

Three sources of flexibility in completing primary and support activities are particularly useful for firms using the integrated strategy. These are: a. flexible manufacturing systems, reengineering, and total quality management. b. flexible manufacturing systems, total quality management, and information networks. c. outsourcing, reengineering, and flexible manufacturing systems. d. outsourcing, total quality management, and information networks.

Answer 1

Answer:

The correct answer is: b. flexible manufacturing systems, total quality management, and information networks.

Explanation:

A Flexible Manufacturing System or FMS is a group of interconnected workstations through an automated material transport system.  The transport system, as well as other storage systems that can be used, must be automatic. The whole set is controlled by computer

It is known as total quality management to a business management strategy that consists of the study and assessment of the concept of quality in each of the phases of an organizational process. Its purpose is the constant improvement of goods and services offered and the achievement of greater customer satisfaction.