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ANEK [815]
3 years ago
13

Oromyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation se

rvices. The management ordered an investigation to determine the reasons behind these complaints. It was then found that the employees that were hired to demonstrate and install the appliances lacked hands-on experience with the appliances they were selling. The management immediately started a training program for the employees to get them better accustomed to the appliances. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved __________
A) employee productivity
B) customer satisfaction
C) design efficiency
D) product diversification
Business
1 answer:
Klio2033 [76]3 years ago
4 0

Answer:

B) customer satisfaction

Explanation:

Customer satisfaction is a measure that shows how happy the customers are with the products and services of the company. In this scenario, the work team improved the customer satisfaction because when the employees were trained, they were able to offer a better service which increased customer satisfaction and this was reflected in the service ratings and the rise in sales.

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In early January, Burger Mania acquired 100% of the common stock of the Crispy Taco restaurant chain. The purchase price allocat
ExtremeBDS [4]

Explanation:

Because trademarks have an unlimited effective life of 4 million dollars, the regulation is not valid.

Goodwill and immaterial properties are not amortized but are checked for damage annually for infinite useful lives.

The copyright worth $6 million for five years is the only inviolable thing you can amortize.

The gross amortization cost in relation to these things in the income statement of Burger Mania for the first year ending December 31 would amount to $800,000.

8 0
3 years ago
Marginal revenue can become negative for A. both competitive and monopoly firms. B. monopoly firms but not for competitive firms
Lena [83]

Answer:

B. monopoly firms but not for competitive firms.

Explanation:

Marginal revenue can become negative for monopoly firms but not for competitive firms.

A monopolist’s marginal revenue is always less than or equal to the price  of the good.

Marginal revenue is the amount of revenue the firm receives for  each additional unit of output. It is the difference between total revenue – price  times quantity – at the new level of output and total revenue at the previous  output (one unit less).

Since the monopolist’s marginal cost curve lies below its demand curve.  When a monopoly increases amount sold, it has two effects on total revenue:

– the output effect: More output is sold, so Q is higher.

– the price effect: To sell more, the price must decrease, so P is lower.

For a competitive firm there is no price effect. The competitive firm can sell  all it wants at the given price.

So the marginal revenue on a monopolist's additional unit sold is lower than the price, <u>because it gets less revenue for selling additional units.</u>

<u>Marginal revenue can become negative – that is, the total revenue decreases from one output level to the next. </u>

5 0
3 years ago
Which of the following can increase your credit card’s APR
poizon [28]

Paying off the full balance.

 As a guidelines, your Credit Card APR will be increased if you are responsible in paying all your credit and show that you are a good user.

3 0
3 years ago
Regarding competitive strategies, companies seek efficient manufacturing and productive employees to achieve ___________.
hoa [83]

Answer:

D. differentiation.

Explanation:

Option A - Low-cost leadership refers to the strategy in which the customers are getting the products at a low cost. Companies seek to achieve cost leadership, but with efficient manufacturing and productive employees cannot help them to achieve that.

Options B and C - With local employees, it is challenging to achieve global operation, and focused differentiation is the selling of unique products to the customers. So, those are wrong answers.

Option D - With the help of differentiation strategy, companies seek effective manufacturing and productive employees to attract customers to take their products from the thousands of products in the market. Therefore, it is the correct answer.

8 0
3 years ago
Dividend Company is a are company that as been profitable and growing for a long time. In the most recent shareholders report, t
Vlad1618 [11]
Dividends= $ that people who bought stock in a company receive. Generally, these increase when the company is doing well.
Stock= becomes more expensive the better a company is doing and has been doing for a while because it is in higher demand.

I predict that the company's stock will rise because it is in higher demand based upon it's consistently doing well. Make sense?
4 0
3 years ago
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