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ANEK [815]
3 years ago
13

Oromyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation se

rvices. The management ordered an investigation to determine the reasons behind these complaints. It was then found that the employees that were hired to demonstrate and install the appliances lacked hands-on experience with the appliances they were selling. The management immediately started a training program for the employees to get them better accustomed to the appliances. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved __________
A) employee productivity
B) customer satisfaction
C) design efficiency
D) product diversification
Business
1 answer:
Klio2033 [76]3 years ago
4 0

Answer:

B) customer satisfaction

Explanation:

Customer satisfaction is a measure that shows how happy the customers are with the products and services of the company. In this scenario, the work team improved the customer satisfaction because when the employees were trained, they were able to offer a better service which increased customer satisfaction and this was reflected in the service ratings and the rise in sales.

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15 POINTS
Sindrei [870]

Explanation:

The base for carrying financial transactions. A savings account can be used to send and receive payments and it serves as a base for all transactions. ...

Nominal interest rates. ...

Minimum average balance. ...

Passbook and cheque facility. ...

Additional benefits. ...

7 0
3 years ago
________ is the movement to protect the valid interests of consumers and is a major force in small business today.
andre [41]
Consumer protection is the movement to protect the valid interests of consumers and is a major force in small business today
7 0
3 years ago
A machine with a cost of $75,000 has an estimated residual value of $5,000 and an estimated life of 4 years or 18,000 hours. Wha
allochka39001 [22]

Answer:

The answer is:  $18, 750

Explanation:

The double-declining-balance(DDB) method entails computing depreciation of an asset at an accelerated rate. This method is employed when the asset loses value quickly and is expected to generate more revenue at the earlier stages of its useful life. The depreciation is higher at the beginning and lower close to the end of the asset's useful life. The depreciation is computed as follows:

Depreciation = 2 * straight line depreciation percentage * Book value at the beginning of the period

Machine cost: $75, 000

Residual Value: $5, 000

Estimated Life: 4 years/18, 000 hours

Straight line depreciation percentage : 100/4 = 25%

Depreciation Year 1 on DDB =  2 * 25% * $75, 000

                                               = $37, 500

Depreciation Year 2 on DDB =  2 * 25% * ($75, 000 -$37, 500)

                                               = $18, 750

       

4 0
3 years ago
Which of the following is not correct with respect to using bcc for recipients of a message?
Korvikt [17]

The option that is not correct with respect to using bcc for recipients of a message is this:

  • It should be the default for all correspondence.
<h3 /><h3>What is the Blind Carbon Copy?</h3>

Blind carbon copy is a way of preventing the recipients of a bulk message from viewing the other addressees. While it is a very good privacy option, it is not expected to be the default for all correspondence.

Sometimes, the addressees might have to view their counterparts so BCC is enabled in such cases.

Learn more about the Blind Carbon Copy here:

brainly.com/question/3594902

#SPJ11

5 0
1 year ago
Coach's agreement with Lexus to produce automobiles with Coach leather interior is an example of A. co-branding. B. architectura
nikitadnepr [17]

Answer:

CO-BRANDING

Explanation:

Also known as brand partnership, it is a marketing strategy that incorporates multiple brands on a good or service. It involves the brands of at least 2 organisations. Just like the Lexus and coach described above.

8 0
3 years ago
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