I believe the answer would be the second option, this is because the text states that amazonencore has been publishing since 2009, which eliminates the other choices (the first uses the word 'now' claiming they 'now' publish books, the second is not stated in the passage, so it isnt important. The last option claims amazon went through 'conflicts' but it did not, in fact the kindle is an amazon product) If you have any questions, dont hesitate to ask! I hope this helped!
I would love to answer this question but it looks like you need to attach a passage to answer this question. Btw the other answer that other person gave you was just to get points there is no file.
The lines you need should be: 5, 9, 10, and 13
A/d I think I'm not real good at this so don't kill me if I'm wrong