Question

Your company provides diversity training programs to ensure that employees realize the importance of working with a diverse workforce, are aware of the equal employment opportunity legislation, and are capable of addressing the challenges of working in a multicultural workforce. Participation in these programs is mandatory, and employees are required to take the training as many times as needed until they pass. The training program lasts one day and is usually conducted in a nice hotel outside the workplace. Employees are paid for the time they spend in the training program. You realize that employees are not really motivated to perform well in this program. During the training, they put in the minimum level of effort, and most participants fail the exam given at the conclusion of the training program and then have to retake the training.Using expectancy and reinforcement theories, explain why they may not be motivated to perform well in the training program.

Answer 1

Answer: The answer is that motivation is influenced by the value attached to an outcome by an individual's.

Explanation:

Motivation can be defined as the process of arousing the interest of the subordinates towards the achievement of a desired objectives of the organization. The expectancy theory is of the view that an individual will be motivated to perform well as a result of the value attached to an outcome by such an individual known as the valence for the outcome and the probability that it will occur. In the expectancy theory, two probabilities are important, these two probabilities are that, effort will in fact produce the desired performance and that this level of performance will produce the desired outcomes and rewards.

The reinforcement theories on the other hand, explain that an individual tend to exhibit some behaviour when they had been involved in some actions. It shows that an individual will do some action when the result for such an action performed is seen to be positive,but will be unwilling to show some level of interest and enthusiasm in their participation in some actions when they see that the result for such an action is negative. This theory is however, of the view that the positive result that comes out of the actions performed by an individual is capable of influencing a change in the behaviour of such an individual's .

Therefore, we can conclude from the two theories that, employees are not really motivated to perform well in the training program because they do not attached any value to the outcome of the training program.